privacy policy

At Sweet Gemz, we're committed to protecting and respecting your privacy. Our Privacy Policy describes how we collect and use personal information about you during and after your working relationship with us, how we use it, the conditions which we may disclose it to others and how we keep it secure. In accordance with the data protection legislation (including but not limited to the General Data Protection Regulation (GDPR). It applies to all customers, subscribers, suppliers and website users.

We confirm that Sweet Gemz are the sole owners of the information collected on our website. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

If you choose a direct payment gateway to complete your purchase, then our website will redirect you to Paypal's Payment Gateway which stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

For more insight, you may also want to read PayPals Privacy Policy here. 

 

https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
 

How do we collect information?​
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?​
We collect such Non-personal and Personal Information for the following purposes:
1.    To provide and operate the Services;
2.    To provide our Users with ongoing customer assistance and technical support;
3.    To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
4.    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5.    To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?​

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How to opt out of Electronic Marketing?
If you’ve given us your consent, and opted to join our Subcription Mailing List we may use the information we’ve collected about you to send you marketing offers, announce our new product launch and notify you about our upcoming offers and sales using emails. If you prefer not to receive any future marketing communications you can remove your consent at any time by Unsubscribing to the emails (Option available in every email that we send out accessed by scrolling right at the bottom and Clicking Unsubscribe or by sending us an email.
 

How do we use cookies and other tracking tools?

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, please go to this link http://www.aboutcookies.org/ We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

“Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

These enable us to track and target the interests of our users to enhance their experience on our site. Usage of these is in no way linked to any personally identifiable information on our site.
 

How can our site visitors' withdraw their consent?
If you don’t want us to process your data anymore, please contact us at sweetgemzsweet@outlook.com or send us mail to 9 Denbigh Close, Rainworth, Mansfield, NG21 0HY

 

Privacy policy updates​
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sweetgemzsweet@outlook.com or send us mail to: 9 Denbigh Close, Rainworth, Mansfield, NG21 0HY

Once you click "Subscribe Now" you agree to receive marketing emails and updates via the email provided. You can opt out at anytime by emailing sweetgemzsweet@outlook.com

Art & Craft Gift Shop        -        Mansfield, Nottinghamshire        -        sweetgemzsweet@outlook.com      

© 2019 Sweet Gemz

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